Terms & Conditions

1. GENERAL

a) These terms of business apply to all orders for the

supply of goods in the United Kingdom and together with

the order form overleaf shall form the entire agreement

between CONCEPT MOBILITY DIRECT “the Supplier’) its

authorised distributor or agent and the customer. All

orders are subject to acceptance. b) No variation to these

terms and conditions by any employee authorised

distributor or agent of the supplier shall be effective

unless confirmed in writing by the supplier. c) For the

purposes of the Contracts (Rights of Third Parties) Act

1999 this agreement is not intended to, and does not,

give any person who is not a party to it any right to

enforce its provisions.

2. TERMS OF PAYMENT

In the case of all sales a deposit of 50% of the order value

is required on placing the order. This deposit is not

refundable once the cancellation period referred to in

clause 8 has expired or except as provided in clauses 3

or 6. The balance will be due on delivery.

3. VARIATION TO DESIGN / SPECIFICATION

a) The Supplier will notify the customer of any material

alteration to the design or specification of the goods (not

provided for overleaf) of which it is made aware prior to

placing the order with the manufacturer. In that event the

customer shall have the option of affirming the contract

or cancelling the agreement. If the agreement is

cancelled the customer shall be entitled to a refund of any

deposit paid subject to a deduction for the Suppliers

reasonable administrative charges. b) The Supplier

reserves the. right to make minor alterations to the design

or specification of the goods ordered without notice and at

any time prior to delivery.

4. RISK OF PASSING OF OWNERSHIP

Risk in the goods passes to the customer on delivery but

the Supplier shall remain the owner of the goods supplied

until they have been paid for in full.

5. DELIVERY

The Supplier will use its best endeavours to deliver within

the time specified but this is only an estimate and not a

term of the contract.

6. LIABILITY

a) The Supplier shall not be liable for any failure or delay

in performance of this agreement caused by matters

beyond its reasonable control. b) If this agreement cannot

be performed within 3 months of the agreement date then

upon service of written notice by either party the

agreement shall terminate and the customer shall be

entitled to a refund of any deposit paid after deduction of

the Suppliers reasonable administrative charges and one

half of any costs incurred by the supplier which cannot be

recovered.

7. TERMINATION

Without prejudice to any other remedy available to us we

may terminate this agreement, forfeit any deposit paid,

resell the goods and/or sue for damages for breach of

contract if: a) you do not accept delivery of the goods

within [15] working days of notice that they are ready for

delivery and pay the balance due. b) you are ‘the subject

of a bankruptcy petition or order or are unable to pay your

debts or have no reasonable prospect of being able to do

so.

8. CANCELLATION

You have the right to cancel this agreement (applies only

to agreements made in a consumer’s home or place of

work) within a period of 7 days following the making of

the agreement by sending or taking written notice of

cancellation to the supplier at the address shown

overleaf.

9. WARRANTY CLAIMS

If a fault occurs during the manufacturer’s warranty period

it is the responsiblility of the customer to return the

product to the Supplier. This applies to all products

including powered products but excludes Class 3 Mobility

Scooters, Non Transportable Powered Wheelchairs<

Rise and Recline Chairs and Adjustable Beds.

10. STATUTORY RIGHTS

These terms do not affect your statutory rights.