Terms & Conditions
1. GENERAL
a) These terms of business apply to all orders for the
supply of goods in the United Kingdom and together with
the order form overleaf shall form the entire agreement
between CONCEPT MOBILITY DIRECT “the Supplier’) its
authorised distributor or agent and the customer. All
orders are subject to acceptance. b) No variation to these
terms and conditions by any employee authorised
distributor or agent of the supplier shall be effective
unless confirmed in writing by the supplier. c) For the
purposes of the Contracts (Rights of Third Parties) Act
1999 this agreement is not intended to, and does not,
give any person who is not a party to it any right to
enforce its provisions.
2. TERMS OF PAYMENT
In the case of all sales a deposit of 50% of the order value
is required on placing the order. This deposit is not
refundable once the cancellation period referred to in
clause 8 has expired or except as provided in clauses 3
or 6. The balance will be due on delivery.
3. VARIATION TO DESIGN / SPECIFICATION
a) The Supplier will notify the customer of any material
alteration to the design or specification of the goods (not
provided for overleaf) of which it is made aware prior to
placing the order with the manufacturer. In that event the
customer shall have the option of affirming the contract
or cancelling the agreement. If the agreement is
cancelled the customer shall be entitled to a refund of any
deposit paid subject to a deduction for the Suppliers
reasonable administrative charges. b) The Supplier
reserves the. right to make minor alterations to the design
or specification of the goods ordered without notice and at
any time prior to delivery.
4. RISK OF PASSING OF OWNERSHIP
Risk in the goods passes to the customer on delivery but
the Supplier shall remain the owner of the goods supplied
until they have been paid for in full.
5. DELIVERY
The Supplier will use its best endeavours to deliver within
the time specified but this is only an estimate and not a
term of the contract.
6. LIABILITY
a) The Supplier shall not be liable for any failure or delay
in performance of this agreement caused by matters
beyond its reasonable control. b) If this agreement cannot
be performed within 3 months of the agreement date then
upon service of written notice by either party the
agreement shall terminate and the customer shall be
entitled to a refund of any deposit paid after deduction of
the Suppliers reasonable administrative charges and one
half of any costs incurred by the supplier which cannot be
recovered.
7. TERMINATION
Without prejudice to any other remedy available to us we
may terminate this agreement, forfeit any deposit paid,
resell the goods and/or sue for damages for breach of
contract if: a) you do not accept delivery of the goods
within [15] working days of notice that they are ready for
delivery and pay the balance due. b) you are ‘the subject
of a bankruptcy petition or order or are unable to pay your
debts or have no reasonable prospect of being able to do
so.
8. CANCELLATION
You have the right to cancel this agreement (applies only
to agreements made in a consumer’s home or place of
work) within a period of 7 days following the making of
the agreement by sending or taking written notice of
cancellation to the supplier at the address shown
overleaf.
9. WARRANTY CLAIMS
If a fault occurs during the manufacturer’s warranty period
it is the responsiblility of the customer to return the
product to the Supplier. This applies to all products
including powered products but excludes Class 3 Mobility
Scooters, Non Transportable Powered Wheelchairs<
Rise and Recline Chairs and Adjustable Beds.
10. STATUTORY RIGHTS
These terms do not affect your statutory rights.